Not all plumbers are equal, and hiring a good plumber will take some time. Hence, taking some time to hire the best plumber to meet your needs is well worth the effort. You’ll likely find dozens of plumbers in and around Duluth, GA. But, you need a trustworthy, experienced plumber who can handle any plumbing repair or replacement your home or business requires. Keep reading to learn five crucial qualifications that any plumber you choose should possess.
#1: Licensed, Bonded, and Insured
While these are three different things, one typically comes with the others. A qualified, professional plumber will meet each of these standards, having the license, bonding, and insurance to protect your property and provide you with peace of mind. If something unfortunate happens, you’ll know that you have the assurance and protection you need to cover the cost of services and any potential damages or accidents on your property.
#2: Attentive Customer Service
Not all plumbing companies care about the customer experience. You should be able to tell when you contact the office for a quote or to schedule service whether the plumber has the communication skills and customer care to give you a positive experience from start to finish. They should be available to answer your questions and provide any details you need to know about the plumbing project.
A plumber’s reputation in the community can tell you a lot about how he or she does business. You can also look to online reviews to find out what other customers have to say about the plumber. If you see too many negative reviews and complaints, consider those red flags and search for a plumber with glowing reviews and a strong reputation among local home and business owners.
#4: Free, Accurate Estimates for Plumbing Services
No customer likes surprises when it’s time to pay for a plumbing repair bill. Make sure the plumber you hire offers a free, accurate estimate or quote, so you can plan accordingly. It’s okay to go to a few different providers for multiple quotes before you make your decision.
#5: Years of Experience
The last thing you want is for your home or business plumbing to be a training zone for inexperienced plumbers. You need an expert—a licensed professional who brings years of experience to your plumbing repair, replacement, or installation. Ask the plumber how long they have been in business, or check out their business website for the details to know for sure.
At Progressive Plumbing, you’ll find experienced, professional plumbers who are licensed, bonded, and insured. We are a small, family-owned plumbing business with more than 22 years of local industry experience in the Metro Atlanta area. If hiring a good plumber is important to you, count on our expert plumbing team to exceed your expectations in quality and customer service. Connect with Progressive Plumbing online now to schedule plumbing services.